If it not possible to get your computer to us we can remotely support you by connecting to your computer via the Internet to
fix any problems you may have, without booking an engineer out to your
premises. This does require an internet connection and may not be possible for all issues, any hardware issues that may occur with your computer will most likely require an engineer to take a look inside your computer.
But for general issues like resolving why your e-mails aren't loading or sending, or you cant send anything to the printer this solution is ideal as it is a lot of hassle to have to bring your computer in when you need to get the issue resolved quickly. As well this is great for businesses where sometimes its not possible to move the computer as it needs to be connected to the network for it to run, to resolve the issue within the working environment is also a lot more likely to help find the issues.