About

About our history.

Ahead4 is an established company with workshops and offices in both South Woodham Ferrers and Wickford, we are set up to cover the whole of Essex. Occasionally we venture to locations throughout the UK and even abroad to Europe. We have been actively trading for nearly two decades and staff with many more years of experience. We’ve seen and repaired many varying scenarios, from typical computers, phones and server’s right up to super yachts buoyancy systems and even an oil rig.

Originally, the company was a web development business which brought internet solutions to the local community and businesses. Some of the services included; website design, web hosting and domain registration to name a few. This has grown in to providing clean, professional and modern websites to our customers built in-house and offering fully custom developed CRM software.

Over the last decade the company has expanded by offering several different IT services including on and off site PC repairs, home & business networking, PC component sales, Mobile & Tablet Repairs and more recently VOIP services.

For more information about our sales or computer repair services please call 01245 426163.

So rest assured you are working with friendly professionals who relish a challenge for all your IT needs.

Meet the team

Who's who at Ahead4.

  • Richard Lee-Douglas

    Managing Director

    Richard Lee-Douglas

    Richard started out in the IT industry back in the nineties, fixing computers and creating websites for loyal customers. Using his expertise, he went on to found Ahead4 at the turn of the new millennium. Undertaking jobs from all around Essex, nationally and further afield in Ireland, Europe and Asia. Growing the business successfully to cover all areas of the industry has allowed Ahead4 to thrive; with plans in place expand the business even further in the near future. On the rare occasion Richard takes a break away from work, he loves nothing more than spending quality time with his family.

  • Carol Almond

    Finance Director

    Carol Almond

    Carol deals with all transactions within the business, anything payment related is overseen by her. Ensuring the business is running smoothly and making sure invoices going out and in are dealt with efficiently. Outside of work, Carol runs Bluest Blues Dance Club teaching people how to dance the blues.

  • Miranda Lee-Douglas

    Accounts

    Miranda Lee-Douglas

    Responsible for the admin side of affairs for the business, she keeps track of everyone and everything going on within the business and ensuring the business is kept in a stable manner. Outside of work she likes to spend time with her family and a spot of shopping.

  • Olly Hay

    Head of IT

    Olly Hay

    As the head of IT Olly handles everything from remote jobs and PC builds to servers and networking. With many years of fault finding experience he sees all; especially behind his 6 monitor enclosure. Outside of work Olly is an avid motorcycle and car enthusiast as well as a Counter Strike champion. He has a strong love for music and likes playing his guitar.

  • Marc Lough

    Head of Web Development

    Marc Lough

    Heading up the web development side of the web department, Marc handles the build and realisation of CRM systems for our clients, as well as making sure the software and networks are operating with the highest stability and integrity. With experience of many code frameworks, Marc knows the ins and outs and what works best for Ahead4's systems; with experience in networking this ensures our systems are built securely and are easily maintained. Outside of work Marc enjoys gaming and films as well as testing new technologies.

  • James Mills

    Head of Web Design

    James Mills

    Originally from an IT and networking background, James moved into coding and web design where he found passion in content creation and design. Working in many sectors during his career has allowed him to create diverse, modern and professional looking websites, crafted carefully. He is usually the first point of contact in the web department and aims to help all customers along the way to their new site or CRM system based on their personal requirements. Outside of work James loves to spend time with his family; he is a genuine car guy and has a real passion for engineering, technology and the financial markets.

  • Hector Macpherson

    Sales Manager

    Hector Macpherson

    Hector originally from Dufftown, Scotland was the first employee to join Ahead4. Creating websites initially alongside Richard, however, as the business grew he started to handle more of the sales and purchasing for business as well as handling customers various accounts. Outside of work Hector enjoys tinkering with his AV setup and cycling.

  • James Bryan

    IT Engineer

    James Bryan

    Our home overflow onsite engineer, James; also sometimes known as JB, is usually the person you will see ready to put right any home user IT issues or for your business. With a wealth of experience from network faults to ensuring your IT system is maintained correctly, rest assured your computer woes will be resolved quickly. Outside of work James likes to spend time with his family and go for drives in the country.

  • John Dowler

    Mobile Engineer

    John Dowler

    Responsible for the repair of phones and tablets. With years of experience repairing micro devices, John typically carries out the repair of cracked screens, faults jack ports, charge ports, batteries etc. Outside of work John likes to socialise down his local with friends.

  • Greg Newlove

    IT Engineer

    Greg Newlove

    Any customers coming into the South Woodham branch will likely find Greg. Typically carrying out rebuilds and fresh builds of gaming rigs; with many years fault finding and building, he enjoys the challenge of finding and fixing your IT issues. Outside of work enjoys going to the gym, partying and socialising down his local pub.

  • Will Slade

    Web Developer

    Will Slade

    Will handles the development of CRM systems as well as fault finding and problem solving both in our Platform software and client systems, he ensures the software is functional and regularly tests new implementations to ensure compatibility. Will has worked with many frameworks over the years and builds add-ons for our Platform software using the best methodologies to ensure customers have the best experience. Will is a bit of a Jack of all trades building front end sites, to complex CRM systems. Outside of work Will enjoys gaming and managing his financial portfolio.

  • Harley Lusk

    IT Engineer

    Harley Lusk

    Harley is our enthusiastic engineer at the Wickford branch, with years of fault finding experience and PC builds, he regularly solves customers IT related woes, carrying out remote jobs to customers. Additionally, he builds of some of the custom gaming rigs at our Wickford branch. Outside of work Harley is an avid gaming, aviation, technology and car enthusiast.

  • Connor Porter

    IT Engineer

    Connor Porter

    Connor is our other IT engineer at South Woodham, regularly undertaking PC builds and repairs for customers using his fault finding expertise. Outside of work he is an avid gamer and pc enthusiast.

  • Harrison Twigg

    IT Apprentice

    Harrison Twigg

    Our latest member of the team born in Romford, Harrison likes technology and playing games; he thoroughly enjoys Star Wars: Old Republic. He isn't a fan of going out, but does like to show off his rather large mobile phone case his ladyfriend got him. He is a fan of My Chemical Romance and likes watching Game of Thrones, and re-watching Star Wars.

  • Rhys Naylor

    IT Apprentice

    Rhys Naylor

    Also a latest member of the team and also born in Romford. Some say Harrison and Rhys are brothers from another mother; we aim to find out. Rhys is into gaming and enjoys spending time with his Mrs. He is also a budding car enthusiast.

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Company Timeline

  • Ahead4 Started

    7 August 2000

    Ahead4 Started

    Ahead4's humble beginnings offering quality IT and web services to local customers

  • First South Woodham Ferrers Shop Opens

    2003

    First South Woodham Ferrers Shop Opens

    The first shop opens up in Trinity Square in the heart of South Woodham Ferrers.

  • New South Woodham Office

    2007

    New South Woodham Office

    As Ahead4 grew, a larger shop with more space was required. The was achieved by moving to a larger premises still located in South Woodham on Hullbridge Road.

  • New Web Office

    2010

    New Web Office

    The business started to grow rapidly and a new web office was commissioned at the South Woodham branch.

  • AhCMS (Deprecated)

    2012-2015

    AhCMS (Deprecated)

    Our first content management system that was used up until recently which has now been replaced by Platform.

  • Tenda Cart (Deprecated)

    2012-2015

    Tenda Cart (Deprecated)

    Tenda Cart replaced our existing product 'Cart Four' which a much more advanced system using a MySQL database, this upgrade was adopted by most of our customers. In 2015 it was replaced by Platform.

  • In-house Microsoft Exchange Service

    2012

    In-house Microsoft Exchange Service

    Microsoft Exchange was set up to aid our business customers. This was the best option to provide a reliable email service with secure backups

  • Second Office opened in Wickford

    2012

    Second Office opened in Wickford

    The team started to grow larger and the need for a bigger office was soon required. Ahead4 opened a new shop in the Alpha Centre in Wickford as a new location for the web team and another workshop location for the IT side of the business.

  • New Ahead4 Logo

    2013

    New Ahead4 Logo

    We're celebrating our 14th year of trading this year! To mark the occasion we're rolling out a revitalised version of the Ahead4 Logo. We felt the old logo; which has been with us for 13 years, needed a bit of a facelift - so we created something that's modern, easier to read and says what we do on the tin. Funnily, it's been a long standing joke with our regular customers that we're actually called 4.com Ahead but we're proud to re-announce ourselves as Ahead4.

  • Responsive Design

    2013

    Responsive Design

    New systems built in-house going forwards using responsive design by default. Although it is not highly adopted yet it is becoming more common in the ever changing internet.

  • Mobile Screen Repairs

    2014

    Mobile Screen Repairs

    With the ever increasing adoption of mobiles and tablets by all ages, there's also growing demand to repairing and replacing screens, we now offer screen repairs and other services for these devices.

  • Platform

    2015

    Platform

    Earlier this year we realised we needed a system that incorporated all web aspects so we could update and improve it without much hassle. Along with that we have released modules allowing us to offer websites at a much faster speed and at a reasonable price.

  • Office Phone Services (VoIP)

    2015

    Office Phone Services

    To meet our business customers demands for a secure, easy to use and reliable telephony system, we chose VoIP. For the many excellent benefits it offers please see here.

  • New Ahead4 Site

    2016

    New Ahead4 Site Launches

    A fresh new look for Ahead4 marks the beginning of our major expansion of the business

  • Office Phone Services (VoIP)

    2017

    Nominet Accredited Partner

    We are a fulled accredited registrar for UK domain names (e.g. .co.uk, .uk, etc). This enables us to cater for individual customers as well as our B2B client base.

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Contact Us

We'd love to hear about your project.

Get in touch

Call us on 01245 426163

or email us @ info@ahead4.com

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